This Privacy Policy describes how Mistral Suisse SAGL collects, uses, and protects your personal data when you visit or interact with the website alisei.studio.
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We are committed to protecting your privacy and handling your personal information transparently and securely, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swiss privacy laws.
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Data Controller:
Mistral Suisse SAGL
Via Cantonale 15, 6815 Melide (Switzerland)
Email: info@mistralsuisse.ch

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Data collected and purposes

When you browse the website, we process technical data such as your IP address, browser and device information, access dates and times, requested resources and error logs. This data is used to display the website, maintain its security and resolve technical issues.

When you contact us, we process the information you provide, such as your name, email address, telephone number and message content, to respond to and handle your enquiry or any resulting pre-contractual and contractual activities. Required fields are identified in the forms; all other information is optional.

Your cookie preferences are processed to apply and remember your choices.

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Service providers and recipients

We use external providers for hosting, technical website management and communications. These providers process personal data on our behalf to the extent necessary to deliver the services entrusted to them. The recipients and roles of any integrated services are specified in the descriptions of those services.

Data is accessible to authorised personnel and providers responsible for website management, IT support and communications, to the extent necessary for their respective activities. It may also be disclosed to authorities where required by law or to advisers for the protection of legal rights. Data may also be processed outside Switzerland through the providers of the services we use.

 

Retention and security

We retain data for as long as necessary to respond to enquiries, manage relationships with data subjects and comply with legal obligations. Additional retention periods may be justified by the handling of disputes. Once these requirements no longer apply, the data is deleted or anonymised. Cookie retention periods are specified in the section dedicated to cookies.

We implement technical and organisational measures appropriate to the risks, including securing connections and restricting access to authorised individuals.

 

Rights and contact details

Subject to the conditions provided by law, you may request access to your personal data, the correction of inaccurate data, deletion or the cessation of unlawful processing. Where the conditions under the Swiss Federal Act on Data Protection (FADP) are met, you may request that the data you have provided be delivered to you in a commonly used electronic format or transferred to another data controller.

 

You may withdraw previously given consent with effect for the future and object to promotional communications. Statutory retention obligations and other limitations provided by law remain applicable.

 

You may exercise your rights by contacting the Data Controller using the contact details provided above. We generally respond to access requests free of charge within 30 days. Where necessary, we request the information required to verify the requester’s identity.

 

You may also contact the Federal Data Protection and Information Commissioner (FDPIC), www.edoeb.admin.ch, and pursue the judicial remedies available under applicable law.

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Cookies Policy

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Data controller

Mistral Suisse SAGL
Via Cantonale 15, 6815 Melide (CH)
Email: info@mistralsuisse.ch

 

Use of cookies

The website uses cookies and similar technologies, meaning information stored on or read from your device, to provide its features and manage browsing preferences.

Necessary cookies support the website’s operation and security and store your cookie choices. Functional cookies, where used, store additional preferences, while analytics cookies allow us to analyse how pages are used. Advertising cookies, where present and described in the cookie settings panel, are used to measure campaigns or personalise advertisements for the purposes specified.

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Choosing and changing your preferences

You can accept or reject optional cookies through the banner.

You can change or withdraw your choices at any time using the “Cookie preferences” link on the website. If you reject optional cookies, essential features remain available; some external services may require your permission before they can be loaded.

You can also delete or block cookies through your browser settings. Blocking necessary cookies may limit certain features; deleting cookies may remove previously saved preferences.

 

External links and content

Following a link to an external service takes you to a platform governed by its own privacy policy. Embedded content, such as maps and videos, may transmit technical data to the provider when loaded. Where consent is required, this content is loaded only after you have given the relevant permission.

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